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Platform Updates

Website Updates and Improvements

November 30, 2021 by teya

Here at Hello Raye, we are always actively thinking of new ways we can improve and simplify the design process. With this new update, we have turned those ideas into a reality. 

Some Improvements we’re most excited about:

  • Boards Update and Facelift 
  • New Information Request + Rep Communication

Give it a look and let us know what you think!

Boards 

Work smarter, not harder, right? We’ve reimagined our Boards feature to help you do just that. 

We started by asking these questions: how might our boards help designers be more efficient with the furniture selection phase of their projects? What information is critical to the decision-making process? 

Our Boards Stats section is designed to provide high-level information about the types of products added to a board, as well as insight into which dealers could provide the most support based on brand coverage. (if you’d like to invite a new dealer to collaborate with, simply let us know by sending us a note at your top-level boards page)  

Including an overall board description and cover image provides more project context for board members, and can help visually communicate the project concept or contents of the board.

Need to reorder your boards, products, or groups within a board? Simply hover over the product, group, or board and drag and drop to the desired location using the hand icon.

And perhaps the most exciting new feature: bulk downloads! Download models, images, and/or documents for multiple products at once right from a group! While you can still download these assets individually at the product detail pages, why not streamline your process by adding products to a board and downloading everything you need into a single zipped file.

And, as always, continue to collaborate with teammates or representatives by adding them as members to a board, and easily navigating between boards you’ve created and boards that have been shared with you. 

New Rep Communication

We’ve added a new area for designers to communicate with reps regarding product inquiries such as quote requests, lead time confirmations, or sample orders. When you send a request for information about a product through our platform, your request will now show up in the communication center accessible via the chat icon in the top right corner of your account. We will connect you with a representative who can assist, while you’ll be able to track the status right on our platform:

New Products Added to our Site

Check out some new releases: 

  • BEAT LED Fat Pendant
    Tom Dixon
  • Boardwalk Nesting Tables
    West Elm Work
  • TATE COLOR
    Cappellini

Additional New Features Coming Soon!

Inspiration + Idea Starters

Looking for inspiration or a starting point on your project? Our new Inspiration section will help with just that! We will be partnering with brands and dealers, as well as Hello Raye curated content, to create new and inspiring content in the form of product collections, typicals, or idea starters to help you get the creative juices flowing! Stay tuned for the exciting launch of this new section on Hello Raye. Have an idea or request for an inspiring space or idea starter? Send us an email with the subject line “Idea Starter”, and we’ll get working on it: partnerships@helloraye.com. In the future, we may even create a designer-curated Idea Starter section where you can promote your own inspiring space types!

Have an idea for a functionality that will help you in your furniture selection process? Let us know: partnerships@helloraye.com 

Connect with us on social media:

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